Terms and Conditions
These terms govern usage of WhyNot Casino services. Registration constitutes acceptance of all conditions outlined below. Players bear responsibility for understanding applicable rules before engaging platform features.
Account Regulations
Eligibility Requirements
- Minimum age 18 years or higher where local laws mandate
- One account per person, household, IP address, and payment method
- Accurate personal information required during registration
- Identity verification mandatory before first withdrawal
Account Security
Players maintain confidentiality of login credentials. Sharing account access violates terms regardless of relationship between parties. Suspicious activity should be reported immediately to support.
Two-factor authentication availability enhances protection. Enabling additional security measures remains player responsibility.
Bonus Terms Framework
General Conditions
Promotional offers carry specific terms viewable at time of claim. Standard conditions apply unless explicitly modified:
| Condition | Standard Value |
|---|---|
| Wagering Multiplier | 35x bonus |
| Validity Period | 30 days |
| Maximum Bet | €5 per round |
| Win Cap | 10x deposit |
Abuse Prevention
WhyNot reserves rights to withhold bonuses or winnings derived from irregular play patterns including:
- Minimal risk wagering strategies
- Coordinated play between accounts
- Exploiting technical errors
- Bonus hunting without genuine gaming intent
Financial Operations
Deposit Policies
- Minimum deposit varies by payment method
- Maximum deposits subject to individual limits
- Funds must originate from accounts in player’s name
- Currency conversion fees may apply
Withdrawal Procedures
Cashout requests require completed verification. Processing times depend on chosen method. WhyNot reserves rights to request additional documentation for security purposes.
Weekly and monthly withdrawal limits apply based on account status. VIP tier advancement increases available limits.
Dormant Accounts
Accounts inactive for twelve consecutive months incur monthly administrative fees. Remaining balances eventually forfeit after extended inactivity periods following notification attempts.
Game Rules
Fair Play Standards
Random number generators determine all non-live game outcomes. Independent testing agencies audit systems regularly. Results stand as final absent proven technical malfunction.
Malfunction Policies
Software errors void affected bets with stakes returned. Displayed information during malfunction periods holds no validity. Support handles individual cases upon reported incidents.
Responsible Gaming Provisions
Available Tools
- Deposit limits (daily, weekly, monthly)
- Loss limits across defined periods
- Session time reminders
- Cooling off periods
- Self-exclusion options
Implementation
Limit decreases apply immediately. Increases require cooling off periods before activation. Self-exclusion commitments bind for specified durations without early reversal options.
External Support
Players experiencing gambling difficulties should contact:
- Helpline: 0808 8020 133
- Email: support@whynot.bet
Professional counselling services available through GamCare and similar organisations.
Legal Framework
Governing Law
Terms interpretation follows jurisdiction specified in licensing documentation. Dispute resolution proceeds through established regulatory channels when direct resolution fails.
Amendments
WhyNot may modify terms with reasonable notice. Continued platform usage following notification constitutes acceptance. Material changes prompt explicit consent requests.
Contact Information
Questions regarding these terms should be directed to customer support via live chat or email. Response times align with standard support service levels.